Terms And Conditions

1. General

This website is operated by Guida Elettrica. Throughout the site, the terms “we,” “us,” and “our” refer to Guida Elettrica.

By using our website and purchasing our products, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

2. Products and Orders

• All products are subject to availability.

• We reserve the right to modify or discontinue products at any time without notice.

• Prices are subject to change without prior notice.

• We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase or inaccuracies in product or pricing information.

3. Shipping and Delivery

• We ship only within Italy  unless otherwise stated.

• Shipping times are estimates and not guaranteed.

• Delays due to weather, courier issues, or supply chain disruptions are not our responsibility.

4. Returns and Refunds

• Returns are accepted within 14 days of delivery for unused and undamaged items in original packaging.

• Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

• Refunds are issued after inspection and may be subject to restocking fees.

• Please review our Return Policy for full details.

5. Warranty and Repairs

• Products are covered by manufacturer warranties, typically ranging from 6 months to 2 years depending on the product.

• Warranty does not cover damage from misuse, accidents, or unauthorized modifications.

• To file a warranty claim, contact our support team with proof of purchase and issue details.

6. User Conduct

You agree not to:

• Violate any local, state, or international law;

• Infringe upon the rights of others;

• Transmit viruses, malware, or any harmful code;

• Use our site or products for any unlawful purpose.

7. Intellectual Property

All content on this website—including images, text, logos, and product descriptions—is the property of Guida Elettrica and protected by intellectual property laws. Reproduction without written consent is strictly prohibited.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our site, services, or products. Products should be used responsibly, and users assume all risks related to electric vehicle use.

9. Privacy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

10. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page with the date of the latest revision.