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Voltbewegung

Return and Refund Policy

Thank you for shopping at Volt Bewegung . We want you to be completely satisfied with your purchase. Should you wish to return or exchange a product, please read the following information carefully.

Returns & Exchanges

We accept returns for both defective and non-defective products. Exchanges are also possible.

Conditions for returns and exchanges

  • Products must be in new, unused condition.

  • The return or exchange must be made within 30 days of the delivery date.

Return method & costs

  • Method: Return by mail

  • Return label: A free return label is included in the package.

  • Restocking Fees: There are no restocking fees.

Refund process

Once your return has been received and inspected, we will process your refund within 7 business days . Your refund will be issued using the same payment method used for the original purchase.

Return address

contact

For questions or concerns regarding returns and refunds, please contact us:

  • Email: Contact@voltmovement.org

  • Address: Gerbergase 23, Hildburghausen 98646, Thüringen, Germany
  • Telephone (WhatsApp): +49 176 37143643

  • Office hours: Monday to Friday, 9:00 to 17:00

  • Time zone: (GMT+01:00) Central European Time (Berlin)

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