Payment Policy

At Guida Elettrica, we aim to make your purchase experience fast, secure, and transparent. This Payment Policy explains the payment options we accept and how we handle billing.

💳 Accepted Payment Methods

We accept the following forms of payment:

  • Bank Transfer
  • Major Credit & Debit Cards – Visa, MasterCard, American Express, Discover

  • Shop Pay / Apple Pay / Google Pay 

💰 Payment Terms

  • All orders must be paid in full at the time of purchase unless a financing option is selected.

  • We do not offer cash on delivery (COD) or direct bank transfers.

  • Payment must clear before we ship your order.

🔐 Secure Checkout

Your payment information is encrypted and processed securely. We do not store full credit card details on our servers. All transactions are handled via secure, PCI-compliant third-party processors.

🚫 Failed or Declined Transactions

If your payment is declined:

  • Double-check billing information

  • Try a different payment method

  • Contact your card issuer for approval
    If the issue persists, contact our support team for assistance.

📄 Billing Discrepancies

If you notice any incorrect or duplicate charges:

  • Notify us within 7 days of the transaction

  • We’ll investigate and issue refunds if applicable

💵 Taxes

Applicable sales tax will be calculated and applied during checkout based on your shipping address.